REFUNDS & RETURNS POLICY
Our Commitment: At Mark It Global LLC, we are committed to ensuring your satisfaction with every purchase. Your trust is important to us, and we strive to provide a seamless and enjoyable shopping experience. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward refund and returns policy.
Return Address: Mark It Global LLC 1445 Woodmont Ln NW Atlanta, GA 30318 Phone: 678-710-3360 Email: info@markitglobal.com
14-Day Return Period: Unless otherwise specified in a separate agreement with Mark It Global LLC, or as provided below, you may request a refund within 14 calendar days from the date of purchase as indicated on the invoice. We encourage our customers to evaluate the product or service within the initial 14 days to ensure it meets their expectations.
Non-Returnable Products: Certain products, marked as [NON-RETURNABLE PRODUCTS], are considered final sale and cannot be returned or refunded.
Refund Calculation: Refunds or credits may be subject to reduction by the cost of shipping and handling fees, as well as any applicable restocking fees. Unauthorized returns, products sent without prior authorization, will not be eligible for a refund or credit, and Mark It Global LLC will not ship the product back to you.
Return Approval and Timely Returns: All return requests must be approved by Mark It Global LLC, and approved returns must be received within 7 calendar days of the approval date. Failure to adhere to this timeline may result in a reduction or elimination of the refund or credit amount.
Refund Processing: If your return request is approved, the refund will be processed, and a credit will automatically be applied to your credit card or original payment method within 14 calendar days.
Late or Missing Refunds: If you have not received your refund within the stipulated timeframe, please follow these steps:
Check your bank account.
Contact your credit card company.
Contact your bank. If, after following these steps, you still have not received your refund, please reach out to us at info@markitglobal.com or call us at 678-710-3360.
Money-Back Guarantee: We stand by the quality of our products and services, and to further ensure your satisfaction, we offer a Money-Back Guarantee. If you are dissatisfied with your purchase, please refer to the above guidelines for initiating a refund within the specified timeframe.
Contact Us: We are dedicated to delivering the best experience possible. If you have any questions or concerns regarding our Refunds & Returns Policy, please contact us at info@markitglobal.com or call us at 678-710-3360.
Thank you for choosing Mark It Global LLC.
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